Category
AI
Introducing AI features that help you reduce repetitive inquiries and focus on what is truly important to your team.
ALF
ALF is currently available as a beta service. It is available for free for a limited time during the beta period and will be charged at a later date at general availability. What is ALF? ALF is an AI agent that handles simple and repetitive inquires for you. Depending on the question and context, it can autonomously suggest features that may be useful to users. - ALF handles simple and repetitive inquiries, freeing agents from the task of verifying and managing them. This reduces the agents' worFAQ
What is FAQ? This feature enables you to pre-register commonly asked questions within Channel Talk. Our AI agent, ALF, can then respond to these inquiries by drawing upon the answers provided in the FAQ. (→ ALF Guide) How to create FAQ - [Channel settings] - [Chat] - [FAQ] - [+ Create new FAQ] 1. Language: Select the language you want to create the FAQ in. 2. Question: The question can be up to 100 characters long, regardless of the language. 3. Additional Questions: You have the flexibility to